Refund policy

Thank you for shopping with Brochao! We are committed to providing high-quality products and excellent customer service to all of our customers.

If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Please read the following policy carefully to understand the terms and conditions of returning an item.

1. Eligibility: To be eligible for a return, the item must be in its original packaging, unused, and in the same condition that you received it.

2. Timeframe: You have 30 days from the date of purchase to initiate a return.

3. Refund Process: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

4. Refund Amount: The refund amount will be the full price of the item, minus any shipping or handling fees.

5. Return Shipping: The cost of return shipping will be the responsibility of the customer, except in cases where the item was damaged or defective upon receipt.

To initiate a return, please contact us at support@brochao.com with your order number and reason for return. We will provide you with further instructions on how to proceed with your return.

Thank you for choosing Brochao as your preferred shopping destination. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.